They do not take shortcuts when it comes to the physical safety of their products or the security of our personal data. I bought an Apple watch and within the warranty time it entered in a Boot Loop. So I started a repair order and sent the device off to be repaired. However I have not heard from anyone or gotten any updates ever since. After contacting Back Market about this I am only answered by a Bot and nothing has happend since.
- Every product comes with a one-year warranty and return policy.
- In this section, we’ll provide you with reviews written by consumers who ordered various items from Back Market.
- Erisco Foods Limited reviews reveal a company with strong product appeal in affordability and local production, but one challenged by the handling of criticism.
- As the company is expanding, you can expect its shipping range to expand any day now.
- She hooked up a mouse and HDMI cable to the USB-C phone port.
Great Service And Postage Was Very…
And spent $375 on repairs to still have an unusable phone that wont hold internet connection. Still don’t know how it was inside a case with temper glass screen protector. The 100% battery health (That sold me on the phone when choosing) dropped to 83% by day 3. So I took it to my respected and trustworthy phone repair shop.
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Back Market has emerged as a popular online marketplace for such devices, promising good deals on phones, laptops, and other gadgets. As consumers, we’re right to question the legitimacy of the products sold, the trustworthiness of the sellers, and the overall integrity of the buying experience. A Redditor on the r/Backmarket subreddit who bought an iPhone 11 said they were happy with their purchase and the company’s customer service. Over on r/Frugal, Redditors were equally positive, including a couple of repeat buyers who said they never had any issues. Is Back Market legit and safe for customers in Canada? Yes, Back Market is both legit and safe, offering a great way to save money on refurbished electronics.
Back Market – United Kingdom Reviews 28,189
If you’re considering buying refurbished electronics or gadgets, you’ve probably come across Back Market. But is Back Market legit and safe for customers in Canada? This comprehensive review will address these questions and evaluate whether you can trust this popular platform. Let’s explore its offerings, safety measures, and user experiences to help you decide if Back Market is worth your time and money. What makes the website so attractive to potential buyers is the chance to save up to 70% compared to buying a product new. Purchases on the website are covered by a one-year limited warranty that guarantees products are free from defects.
In 2025, users report both seamless experiences and frustrations, so weigh your needs carefully. Back Market is an online marketplace that sells certified refurbished electronics from the original manufacturers. You can find great deals on pre-owned items like smartphones, laptops and tablets. Back Market works exclusively with certified refurbishers who meet strict quality standards.
- We want you to shop with confidence, which is why a 30-day money-back guarantee backs every purchase.
- Although they have quite a few positive reviews, some users also have concerns.
- The landscape of Back Market reviews paints a picture of a generally positive customer experience.
- Most sellers of refurbished products offer some kind of warranty, and they will always attempt to repair a device before replacing it.
Back Market Reviews: Is Back Market Legit For Refurbished Electronics
While customer care agents are responsive when you need help placing an order, they’re not as communicative when you’re asking for a refund or want to return your device. The cherry on top is that it also asks customers for feedback to understand what they like about their services and what they think needs to improve. The problem is that the company doesn’t mention that in the warranty information or FAQ section. They cover it in the help section, which most consumers only use to contact customer care.
Reviewsio
If you are also planning the same, Back Market is a good choice worth checking out. Hopefully, this guide has helped you better understand Back Market. Sometimes, company workers will even make anonymous orders to ensure that the sellers are on top of their game. If a seller’s service drops in quality, the company puts them on probation.
I Was Hesitant But Boy Am I Happy I Took The Plunge
When sellers don’t meet the company’s standards, customer care agents interfere to sort out the problem. Back Market’s business model is based on the assumption that there is a large market for refurbished devices. Back Market vets and grades its merchants while offering buyers a warranty on their nearly new device.
Got a call to say that it was no longer available. The phone line was really bad, they offered me one in a different colour. I asked them to send me a link for it so I could check that it had been properly tested and registered as ‘excellent’ quality and had the same specs. Communication stopped then a message to say my order had been cancelled and no communication with me, I called back – say they are not available. If they’d sent me a link to the alternative phone I’d have bought it. They could have sent me anything – no record of what I’m buying!
While there are a good number of positive reviews about Back Market on various forums, not everyone walked away from their purchases as happy customers. Buried in the positive reviews on Trustpilot are complaints ranging from accessories not working to buyers receiving the wrong device. Back Market cares more about offering high-quality products than many other marketplaces.
Back Market is a popular refurbished tech marketplace dedicated to offering high-quality electronics at affordable prices. It connects customers with professional refurbishers who restore devices to like-new condition. Founded on the principle of sustainability, Back Market helps reduce e-waste by promoting the reuse of electronics. When it comes to testimonials, the Trustpilot platform stands out. It’s a source brimming with active user feedback where the Back Market review section reveals that many customers have lauded the platform for its great quality products.
Can I Specify A Very High Battery Capacity When I Buy A Refurb Iphone Here?
However, human evidence is weak, with no large-scale clinical trials confirming these effects. If you’re intrigued, purchase from the official site for authenticity and deals like discounts or free towels. Always follow care instructions to maximize longevity. For alternatives, look into bamboo or percale sheets from brands like Brooklinen or Boll & Branch, which may offer similar cooling at a lower cost.
With refurbished items, the first thing we check is the grade of refurbishment. It ranges from ‘as good as new’ to ‘visibly used’, so we match this to our expectations and budget. The warranty offered is another important factor—ideally, we want a warranty similar to that of a new device. Refurbished can often give us the technology we need at a fraction of the cost, and it’s better for the environment, too. I purchased an iPhone 13mini in February 2025, I paid for it to be in perfect state and I paid more for a new battery. When I recieved it, it would heat up easily, and it would shut down randomly but I couldn’t send it back because I didn’t have another phone on hand.
